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DNA testing

Grandparent DNA Test Kit

£195.00

The DNA Clinics Grandparent Test Kit provides a reliable and straightforward way to confirm a biological grandparent relationship. With non-invasive cheek swabs, you can receive accurate results *next working day from receipt of samples at the laboratory. Flexible payment options, including PayPal's "Pay Later," make it easier to manage the cost of your test.

Each kit includes swabs for three participants. If additional participants need to be tested, please contact us at 0800 988 7107 to customise your order. Additional charges apply for extra participants.

* Returned samples are checked to ensure everything is complete and ready for analysis. If we spot anything that could delay your results, we’ll get in touch quickly to help resolve it.

Buy now pay later test kits

Did you know?

Buy now pay later

We offer flexible payment options for our Grandparent Test Kits to fit your budget. Choose from PayPal’s ‘Pay Later’ options, convenient split payment plans, or order your kit for free and pay the laboratory fee only when you submit your samples.

To explore these payment options and more, visit our dedicated DNA testing store by clicking the link below.

Frequently Asked Questions

How will the kit be delivered to me?

Postage is free and all single kits are delivered by Royal Mail Signed For® 1st Class.

How accurate are the grandparent test results?

The test provides a statistical likelihood of a grandparent relationship, with the accuracy depending on the specific relationship and whether parental DNA is included. Please refer to the disclaimer below for further details.

Is the DNA Clinics Test Kit suitable for legal purposes?

No, this test is intended for personal use only and cannot be used for legal purposes. If you require a legally admissible test, please contact us for further information.

Do I need parental DNA for the grandparent test?

Parental DNA is not required but can improve the accuracy of the results. If possible, including the DNA of one or both parents is recommended.

Can the test be used for any age?

Yes, the test is non-invasive and suitable for individuals of all ages, including children, as it uses a simple cheek swab.

How long does it take to receive my DNA kit?

The kit will be dispatched using your selected delivery method. Faster delivery options are available at checkout.

How do I return the samples to the laboratory?

The kit includes a prepaid envelope to send your samples back to our laboratory. Simply follow the instructions provided in the kit.

Who can I contact if I need help?

Our customer support team is available to assist you with any questions. You can reach us at 0800 988 7107 or via email to info@crystal-health.co.uk

What is the DNA Clinics Grandparent Test Kit used for?

The DNA Clinics Grandparent DNA Test is designed to establish the likelihood of a biological relationship between a grandparent and their grandchild. It is a valuable tool in situations where a direct paternity or maternity test is not possible.

What is included in the grandparent test kit?

The kit contains mouth swabs for three participants, instructions for sample collection, and a prepaid envelope for returning the samples to our laboratory.

How long does it take to receive the results for the DNA Clinics Grandparent Test?

Results are typically available on the next working day after the samples are received at our laboratory.

Can I test more individuals?

Yes, additional participants can be tested. Please contact us at 0800 988 7107 to make arrangements. Additional charges will apply for extra participants.

Is the test confidential?

Yes, all tests are handled with the highest standards of confidentiality. Your personal information and results are securely processed and never shared without your consent. We are ISO 27001 certified for Information Security Management and also registered with the ICO for data protection.

Do I need to visit a DNA clinic to complete the test?

No, the DNA test kit allows you to collect samples from the comfort of your own home. Simply follow the easy instructions provided, collect your samples, and return them using the prepaid envelope included.

What happens if my samples are delayed or lost?

If there are any issues with your samples, please contact us immediately at 0800 988 7107 for assistance and next steps.

What is the returns policy for DNA kits?

We want you to feel confident in your purchase of the DNA Clinics Test Kit. If you wish to return the kit, please review the following policy:

Unopened Kits:

  • You may return an unopened kit within 14 days of purchase for a full refund (except postage costs). The kit must be in its original condition, and proof of purchase is required.

Opened Kits:

  • Due to the sensitive nature of DNA testing, opened kits cannot be returned for a refund. This policy ensures the integrity of our testing process and maintains hygiene and safety standards.

Faulty or Damaged Kits:

  • If your kit is faulty or damaged upon receipt, please contact us immediately at 0800 988 7107 or via email. We will arrange for a replacement kit to be sent to you free of charge.

Refund Process:

  • Refunds will be processed within 5–7 working days after we receive the returned kit, provided it meets the return criteria.

For any questions or concerns about returning your kit, our customer care team is here to help. Please contact us at 0800 988 7107 or email us, and we’ll be happy to assist.

Disclaimer

Due to the complexity of DNA relationship testing and the chance nature of DNA inheritance, there is a small risk of receiving an inconclusive result. An inconclusive result means that the DNA analysed does not provide sufficient evidence to establish the biological relationship being tested. The likelihood of this outcome depends on several factors, including the test participants available, individual DNA profiles and their uniqueness or commonality, and the number of genetic locations analysed.

It is important to understand and accept the risk of an inconclusive result before ordering or booking this test, as you will be required to provide consent confirming your awareness. Refunds will not be issued for inconclusive results.

We will always strive to achieve a conclusive outcome for your DNA test. If an initial test is inconclusive, additional options may be available to improve the likelihood of a conclusive result (additional fees apply). These options include:

Adding more test participants, as recommended by Crystal Health Group, to strengthen the analysis.

Conducting further analysis to compare additional loci (DNA locations).

If you are using the DNA Clinics service and booking an appointment, these options will be explained to you during the process. For those ordering a self-collection kit, we recommend calling 0800 988 7107 to discuss these options with a member of our team before placing your order.

Local DNA Clinics, and mobile locations throughout the UK

If you change your mind about using a DNA kit and would prefer an appointment at a DNA Clinic, please call 0800 988 7107. We have a network of clinics across the UK, allowing us to offer appointments in your local area. Alternatively, we can arrange for a certified sample collection officer to visit your home or another convenient location.

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What our clients are saying

Very helpful

Doing a DNA test is quite overwhelming but Emma and Nadine made it a lot easier. The process was very simple and the staff were very helpful.
Thank you

Respect and compassion

Crystal Health made a painful event in our lives tolerable . We were treated with respect and compassion . Katie was on hand to answer any questions and we did have few. Thank you

Understanding and integrity

The crystal health group was informative for my needs and concern and I would recommend them fully. I am satisfied with their service from beginning to end .
Thankyou for your support. The manager was exceptionally understanding with integrity and her mannerism was caring with good listening skills and communication all the way.
Thanks Team

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