By operating in the occupational health and private testing sector, our focus is delivering these services in a compliant manner. To achieve this, we commit to maintain our three certified management systems in quality, information security and the environment. In addition, we also commit to maintain our industry specific accreditations, as well as registration to the Information Commissioner's Office (ICO).
Our voluntary commitment to certified management systems means we can deliver the best possible testing service to you. In addition, accreditation to the Rail Industry Supplier Qualification Scheme (RISQS), is considered the gold standard in drug and alcohol testing. External annual audits for both ISO and RISQS, combined with internal audits, maintain compliance to these standards. As a result, you can be confident in our accredited DNA, drug and alcohol testing, and occupational health services.
Our certified quality management system enables us to continually review and improve the service we provide to you. This system is based on established and industry recognised quality management principles. This includes a strong customer focus, a process approach and continual improvement of our business.
Maintaining this important management system means we are ready for the information security challenges faced by many organisations in the world today. It means that we continually assess the risks associated with obtaining, processing and storing all of our client's personal information. As a result, it means our processes and systems comply with GDPR.
To meet the environmental challenges faced by all of us, we commit to reduce our environmental footprint across all of our business activities through this critical management system. This includes signing up for renewable energy, minimising waste, reducing travel and raising awareness of environmental issues to all of our staff, including their responsibilities.
The Rail Industry Supplier Qualification Scheme is an audit based accreditation for suppliers who provide safety critical services to Network Rail. This includes the provision of drug and alcohol testing services and occupational medical assessments. These are a critical prerequisite for any individual working on the rail infrastructure in the UK.
All laboratory analysis for DNA and drug testing is performed in UK based UKAS 17025 accredited facilities. As a result, legal DNA testing and all laboratory drug test results can be used for legal purposes.
Crystal Health Group
The Old Chapel