Leading the way in Compliance

Our main focus is in the quality of service we deliver to you. This includes quality customer service and quality control and assurance in our systems and processes. To help us achieve this, we impose strict quality, data security and environment controls upon ourselves. For example, we are one of the only testing companies in the UK to hold three internationally recognised ISO standards. Also, to demonstrate our ability to meet these standards, we regularly achieve accreditation to provide Network Rail drug and alcohol tests and medicals.

What you see below is a voluntary commitment from Crystal Health Group. We have invested in certified management systems to deliver the best possible testing service to you. External annual and internal audits maintain compliance to these standards. As a result, you can be confident in our Accredited DNA and Drug Testing services.

ISO 9001:2015 Quality Management Systems

Is based on many quality management principles. This includes strong customer focus, a process approach and continual improvement.

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ISO 9001 registered firm

ISO/IEC 27001:2013 Information Security Management System

Is designed to ensure the selection of adequate and proportionate security controls. These protect information assets, including your personal data. This also gives confidence to clients and all interested parties.

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ISO registered firm image

ISO 14001:2015 Environmental Management System

Applies to any organisation that wishes to establish, maintain and improve an EMS. This enables conformity with its stated environmental policy.

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ISO 14001 registered firm

Rail Industry Supplier Qualification Scheme (RISQS)

For the provision of drug and alcohol testing, and PTS medical assessment services to Network Rail.

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All Laboratory facilities used by Crystal Health Group are UKAS 17025 accredited.

Auditing takes place to ensure all the above standards are compliant. Also, we underpin all certification and accreditation with our company values. As a result, all employees and contractors buy in to the behaviours we expect. Furthermore, our foundations for the above include the company’s strategy and vision. This includes delivering Accredited DNA and Drug Testing services.