It can be an anxious time for the people involved in a DNA test. But our friendly sample collectors will set your mind at ease.
The easiest way to do this is by calling 0800 988 7107 and speaking to one of our team of Clinical Advisors. They can provide advice on the nearest collection service to you, and at the same time answer any technical questions you have about DNA testing.
In addition, they will provide all the details you need for your appointment. Your appointment letter will be sent via secure email.
First, you will be pleased to know that we use painless mouth swabs to collect your cheek cells to obtain enough DNA for the laboratory analysis. As a result, we ask that each test participant refrains from smoking, eating, or drinking at least 1 hour before having their mouth swab taken. This will reduce the chance of anything contaminating the mouth swab.
Whether in a clinic or at your location, the collection officer will guide you through the paperwork and then obtain two mouth swab samples for each person. We take two samples. as the second swab is used as a 'B' sample in case the first swab fails.
Also, if you are having a legal DNA test, we will collect the Identification documents you have been asked to bring with you. In addition, the sample collection officer will certify each passport sized photograph as a true likeness of the person we are collecting the samples from.
There are a few key things that you must be aware of:
Crystal Health Group
The Old Chapel