Accredited Drug testing services providing the answers you need.
Crystal Health have a wealth of experience of providing drug and alcohol testing to commercial organisations, private individuals, the legal sector and Government departments. A highly trained team Clinical Advisors, comprehensive suite of tests and Laboratory accreditation, has enabled the company to develop a service that will fulfill almost all drug and alcohol testing requirements.
A dedicated case manager throughout the drug and alcohol testing process.
Helping you to choose the most appropriate drug and alcohol test will provide you with the answers you need. Your case manager is on hand to provide support and advice during and after your drug and alcohol test. One of the most important choices you will make is the sample type to be tested. You case manager will advise on the various options and detection windows for each sample type and help you choose the correct one for your circumstances.
For workplace drug testing, your case manager will coordinate and organise all aspects of the testing regime whether it is for on-site or off-site screening or testing. Our aim is to provide the most cost effective solution whilst minimising the disruption to your workplace operations.
Drug and alcohol testing for all circumstances.
Whether you require a test to prove abstinence as an individual, or you need to organise random screening for your workplace, our drug and alcohol service can meet your requirements. Our hair drug and alcohol testing is ideal for proving abstinence, whilst the urine drug and alcohol test is ideal for random on-site workplace screening. Laboratory screen and confirmation testing is available for non-negative urine screens, meaning that all drug and alcohol testing is legally defensible.
Service Level Agreements.
For on-going drug and alcohol testing requirements, Crystal Health will develop a service level agreement to ensure we meet all of your expectations for your chosen drug and alcohol testing service. Exclusive benefits are available for clients with SLA’s in place including price discounts and quick appointment times.
For workplace drug testing, your case manager will coordinate and organise all aspects of the testing regime whether it is for on-site or off-site screening or testing.
Sample collection options.
Crystal Health operates a network drug testing clinics and mobile sample collection officers throughout the UK and Ireland. This provides our clients with unrivalled convenience for the collection of samples. Off-site sample collection is available at local drug testing clinics, or we can arrange on-site testing at your workplace or home.
All of our sample collection officers are assessed and certified annually. This is a condition of our industry accreditation for drug and alcohol testing. This means you can be confident that your drug and alcohol test will be legally defensible as a result of strict chain of custody and sample adulteration protocols.
Accredited laboratory facilities.
In conjunction with our accredited sample collection and chain of custody services, all laboratory facilities hold the industry recognised ISO 17025 standard. This provides all of our clients with a service that is fully compliant from start to finish.
Transparency on cost.
The price quoted is the price you pay. You won't have to pay additional costs to sample collectors or any hidden fees for drug test results. We offer discounts for multiple test donors or individuals requiring drug and alcohol testing on a regular basis.
Fast test results.
We pride ourselves on quality, however, we don't sacrifice speed when doing so! From instant on-site Point of Care tests, urine laboratory screens within 48 hours and hair testing at a best in industry lead time of 3 to 5 days, you can be assured that we will deliver your test results within agreed time frames.
Comprehensive test result package.
Having listened to our clients over the years, we feel we have the balance right when it comes to reporting results. Just the right amount of technical information and of course the results of your test in easy to understand terms. All reports are provided by email and/or hard copy. We can also tailor the results process to suit, for contracted services, there is the option of access to a bespoke client portal.
Policy advice and post testing support.
With a strong focus on customer service, the support doesn't end once you have your drug and alcohol results. Clinical Advisors, your case manager and additional expert advice is available when you need it. We can also provide you with drug and alcohol testing policy advice if required, as well as post testing counselling support at selected drug testing clinics.